{"id":4465,"date":"2024-02-08T17:06:11","date_gmt":"2024-02-08T20:06:11","guid":{"rendered":"https:\/\/www.cmp.ind.br\/?page_id=4465"},"modified":"2024-10-14T17:38:43","modified_gmt":"2024-10-14T20:38:43","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/www.cmp.ind.br\/en\/ouvidoria\/","title":{"rendered":"Ombudsman"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4465\" class=\"elementor elementor-4465\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-4e34a10 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4e34a10\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c4c1f1f\" data-id=\"c4c1f1f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22c50f1 elementor-widget elementor-widget-heading\" data-id=\"22c50f1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ombudsman<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43a12f5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"43a12f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You are here:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74a8217 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"74a8217\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\twww.cmp.ind.br\/ouvidoria\/\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-ab09553 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"ab09553\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cfb75b8\" data-id=\"cfb75b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4784da9 elementor-widget elementor-widget-text-editor\" data-id=\"4784da9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"margin-bottom: 1rem; color: #212529; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 16px; text-align: left;\"><span style=\"font-size: 14pt;\">Use this communication channel so that CMP can improve its internal processes.<\/span><\/p><p style=\"margin-bottom: 1rem; color: #212529; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 16px; text-align: left;\"><span style=\"font-size: 14pt;\">Your contribution will be transmitted directly to the Presidency anonymously and confidentially.<\/span><\/p><p style=\"margin-bottom: 1rem; color: #212529; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 16px; text-align: left;\">If you prefer, you can also use other CMP ombudsman channels:<\/p><p style=\"margin-bottom: 1rem; color: #212529; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 16px; text-align: left;\">- Email:\u00a0<a style=\"color: #0345bf; transition: color 400ms ease 0s, background-color 400ms ease 0s;\" href=\"mailto:ouvidoriacmp@cmp.ind.br\">Ouviriacmp@cmp.ind.br<\/a><\/p><p style=\"margin-bottom: 1rem; color: #212529; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 16px; text-align: left;\">Or put your message in the Ombudsman box.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-8820d9a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8820d9a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c3d1dc\" data-id=\"1c3d1dc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc07d4d elementor-button-align-start elementor-widget__width-initial elementor-widget elementor-widget-form\" data-id=\"cc07d4d\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"4465\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"cc07d4d\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-assunto elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-assunto\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSubject\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[assunto]\" id=\"form-field-assunto\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-mensagem elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-mensagem\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[mensagem]\" id=\"form-field-mensagem\" rows=\"5\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-motivo elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-motivo\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tReason\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[motivo]\" id=\"form-field-motivo\" class=\"elementor-field-textual elementor-size-md\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t<option value=\"Den\u00fancia\">Complaint<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Reclama\u00e7\u00e3o\">Complaint<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Elogio\">Praise<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sugest\u00e3o\">Suggestion<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-unidade elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-unidade\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tUnit\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[unidade]\" id=\"form-field-unidade\" class=\"elementor-field-textual elementor-size-md\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t<option value=\"Cajamar\">Cajamar<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"An\u00e1polis\">Annapolis<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pinheiros\">Pine trees<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Crici\u00fama\">Crici\u00fama<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-nome elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-nome\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[nome]\" id=\"form-field-nome\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-telefone elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-telefone\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelephone (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[telefone]\" id=\"form-field-telefone\" class=\"elementor-field elementor-size-md  elementor-field-textual\" min=\"10\" max=\"13\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_43633d0 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_43633d0\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LfiilUjAAAAANcqBmbgyhtsQgBjRbsI9FVP7qIK\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">To send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Ouvidoria Voc\u00ea est\u00e1 aqui: www.cmp.ind.br\/ouvidoria\/ Utilize este canal de comunica\u00e7\u00e3o para que a CMP\u00a0possa melhorar seus processos internos. Sua contribui\u00e7\u00e3o ser\u00e1 transmitida diretamente para a Presid\u00eancia de forma an\u00f4nima e sigilosa. Se preferir, pode tamb\u00e9m utilizar outros canais da ouvidoria CMP: &#8211; E-mail:\u00a0ouvidoriacmp@cmp.ind.br Ou coloque sua mensagem na caixa da Ouvidoria.<\/p>","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4465","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cmp.ind.br\/en\/wp-json\/wp\/v2\/pages\/4465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cmp.ind.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cmp.ind.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cmp.ind.br\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cmp.ind.br\/en\/wp-json\/wp\/v2\/comments?post=4465"}],"version-history":[{"count":32,"href":"https:\/\/www.cmp.ind.br\/en\/wp-json\/wp\/v2\/pages\/4465\/revisions"}],"predecessor-version":[{"id":4847,"href":"https:\/\/www.cmp.ind.br\/en\/wp-json\/wp\/v2\/pages\/4465\/revisions\/4847"}],"wp:attachment":[{"href":"https:\/\/www.cmp.ind.br\/en\/wp-json\/wp\/v2\/media?parent=4465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}